I love the service at Nordstrom. It is the main reason I buy anything there. I buy all my make-up there because I can return it without question or even a receipt if I get home and don't like it. This cracked me up though. I received a thank you card in the mail from the gal who helped me with my purse purchase. Very sweet girl but this almost makes me feel uncomfortable/ kind of shallow and worldly. I do appreciate the kind gesture though and excellent customer service.